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After sale FAQs

After sale FAQs

How to adjust if the bag sealing is not good?

Increase the sealing temperature or extend the sealing time.

How many sets of parameters can the machine store?

100 sets. The saved parameter sets can be used directly.

Will the machine display faults?

Yes. When a fault occurs, the machine will stop automatically and the fault information will be displayed on the touch screen.

Will the machine stop when the safety door is opened?

Yes. The safety door is equipped with a door-open detection sensor. When the door is opened, the sensor detects it and the machine stops.

Will the machine fill the bag if the bag is not opened properly?

No. The machine is equipped with a bag opening detection sensor. If the bag is not opened correctly, it will not be filled and no product will be discharged.

How to change the machine for different bag sizes?

a) Turn the adjustment handle of the bag feeding device to match the bag width.b) Enter the bag width on the parameter screen; the machine will adjust automatically.c) Turn the clamping handwheels on both sides: rotate counterclockwise to make the clamps smaller, and clockwise to make them larger.

What air pressure and air consumption does the packing machine require?

0.6 MPa, 500 L/min.

Which parts need special cleaning during daily operation?

The suction cups and the filters on the suction cups.

What type of lubricating oil is required for maintenance, and where should it be added?

The lubricating oil should be ISO-VG32. Add it to the machine’s lubricator (oil mist unit).

How often does the packing machine need maintenance, and what should be checked?

A:It is recommended to carry out a routine maintenance inspection after every one month of continuous operation to ensure stable performance, long service life, and safe running of the packing machine. Regular maintenance can effectively prevent unexpected breakdowns, reduce downtime, and maintain consistent packaging quality.During the monthly inspection, the following items should be carefully checked:Fasteners and Mechanical StructureCheck whether all screws, bolts, and nuts on each part of the machine are loose due to vibration during operation. Pay special attention to the frame, sealing jaws, forming parts, conveyor, and moving mechanisms. Tighten any loose fasteners to prevent misalignment, abnormal noise, or mechanical failure.Suction Cups (Vacuum System)Inspect the suction cups for wear, cracks, deformation, or loss of elasticity. Aging or damaged suction cups may cause unstable bag picking or positioning, leading to production errors or stoppages. Replace them if vacuum holding force becomes weak.Air Hoses and Pneumatic LinesCheck all air hoses for aging, hardening, cracks, or air leakage. Make sure the connections are firm and there is no pressure loss, which could affect the stability and speed of pneumatic movements.Air Regulators and FiltersInspect the air regulators to confirm that the pressure settings are correct and stable. Drain water and impurities from the air filter regularly to prevent moisture and dust from entering pneumatic components, which could cause corrosion or malfunction.CylindersCheck the cylinders for smooth movement, air leakage, abnormal noise, or oil leakage. Ensure that the piston rods are clean and properly lubricated, and that there is no wear on seals that could reduce working efficiency.Solenoid ValvesInspect the solenoid valves for normal switching action and stable response. Check wiring connections and ensure there is no overheating, sticking, or air leakage. Faulty solenoid valves may lead to incorrect timing or loss of control in the pneumatic system.General Cleaning and LubricationClean dust, powder, or product residue from the machine surface and moving parts. Apply suitable lubricating oil or grease to designated lubrication points according to the machine manual, ensuring smooth operation and reduced wear.By performing these checks every month, potential problems can be detected early, component life can be extended, and the packing machine can continue to operate efficiently, safely, and reliably over the long term.