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Product FAQs

Do you offer nitrogen flushing system for snack packaging?

Yes, we integrate nitrogen flushing systems to extend shelf life for oily snacks like nuts. Our snack packaging systems can reduce residual oxygen to less than 2%, significantly prolonging product freshness and maintaining flavor and texture.

Can I package different snacks on the same packaging line?

Yes, our machines support quick changeover with recipe memory for different products. The HMI interface allows operators to save and recall settings for different snack types, bag sizes, and sealing parameters. Changeover time can be reduced to under 20 minutes.

How do you handle fragile snacks like chips?

We use gentle feeding systems with low-pressure drop and cushioning slides to minimize breakage. Our systems maintain breakage rates below 2%, significantly lower than industry standards. The servo-controlled positioning ensures precise placement without damaging fragile products.

What snack types can your machines handle?

Our packaging machines are highly versatile and designed to handle a wide range of snack products, including nuts, chips, biscuits, jerky, candy, puffed snacks, and even mixed snack packs. We can customize the equipment based on your specific product characteristics.

Do you offer testing services for my specific pet food products?

Absolutely. We encourage customers to send samples of their pet food and packaging materials to our facility. We can conduct live video tests or on-site trials to ensure the machine runs perfectly with your product before shipment, guaranteeing the best packaging results.

Can the machines be customized for different bag sizes and filling weights?

Yes, our machines are fully customizable. We can tailor the equipment to fit your specific bag dimensions (width, length, and gusset) and required filling weights. Whether you need small treat sachets or large bulk pet food bags, our engineering team will configure the machine to ensure precise and efficient packaging.

What types of pet food and pouch styles can your packaging machines handle?

Our packaging machines are highly versatile and designed to handle a wide range of pet food products, including dry kibble, freeze-dried treats, cat litter, and semi-moist food. We support various premade pouch styles such as flat pouches, stand-up Doypacks, M-shaped side gusset bags, and zipper pouches to meet your specific branding needs.

What is the packaging speed of your coffee packaging machines?

Packaging speed varies by model. Our rotary packaging machines can reach up to 60 bags per minute, while horizontal and vertical machines typically range from 15 to 40 bags per minute. The exact speed depends on bag size, product type, and filling volume.

Do your coffee packaging machines meet food safety and hygiene standards?

All our coffee packaging machines are made with food-grade stainless steel (SUS304 or SUS316) for product contact parts. They comply with international food safety standards and are designed for easy cleaning and maintenance to ensure high hygiene levels.

Can your food packaging machines be customized for different production requirements?

Yes. We provide full customization services, including bag width adjustment, different filling systems (auger, multi-head weigher, volumetric cup), nitrogen flushing, date coding, and metal detection. We can tailor the machine to match your factory layout and production capacity.

What bag types are compatible with your coffee packaging machines?

Our coffee packaging machines support a wide range of premade bags, including stand-up pouches, zipper bags, gusset bags (side gusset), doypack, flat pouches, and pillow bags. We can customize the machine according to your preferred bag style.

What types of coffee can your packaging machines handle?

Our coffee packaging machines are suitable for packaging whole coffee beans, ground coffee powder, coffee capsules, and even instant coffee. We also offer specialized models for fine powders such as matcha and cocoa powder.

How about the warranty?

Answer:Our packing machines are covered by a warranty period of 1 to 2 years, depending on the model and purchase agreement. During this time, any defects in materials or workmanship will be repaired or replaced according to our warranty policy.In addition to the standard warranty, we provide lifelong maintenance support to help customers with troubleshooting, spare parts, and technical guidance. This ensures that your packing machine operates efficiently and reliably throughout its service life.With our warranty and maintenance services, you can enjoy peace of mind, minimize downtime, and maximize productivity in your production line.

What's the delivery time after the order is placed?

Answer:For standard packing machines, we generally arrange shipment within 30–35 days after the order is confirmed. This timeframe includes production, quality inspection, and preparation for delivery.For customized machines or machines with special configurations, additional production time is required. The exact delivery time will depend on the complexity of customization, availability of materials, and production schedule.We always strive to provide efficient delivery while ensuring each machine is thoroughly tested and meets quality standards before shipment. Customers will be informed of the estimated delivery date at the time of order confirmation.