Product FAQs

Answer:Our packing machines are covered by a warranty period of 1 to 2 years, depending on the model and purchase agreement. During this time, any defects in materials or workmanship will be repaired or replaced according to our warranty policy.In addition to the standard warranty, we provide lifelong maintenance support to help customers with troubleshooting, spare parts, and technical guidance. This ensures that your packing machine operates efficiently and reliably throughout its service life.With our warranty and maintenance services, you can enjoy peace of mind, minimize downtime, and maximize productivity in your production line.

Answer:For standard packing machines, we generally arrange shipment within 30–35 days after the order is confirmed. This timeframe includes production, quality inspection, and preparation for delivery.For customized machines or machines with special configurations, additional production time is required. The exact delivery time will depend on the complexity of customization, availability of materials, and production schedule.We always strive to provide efficient delivery while ensuring each machine is thoroughly tested and meets quality standards before shipment. Customers will be informed of the estimated delivery date at the time of order confirmation.

Answer:Yes, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. Our professional design and technical team can work with you to customize packing machines according to your unique requirements, including machine specifications, packaging sizes, branding, and other functional needs.Whether you need minor modifications or fully customized solutions, our team ensures that your packing machines are tailored to your production process and business goals. OEM and ODM services help clients achieve a competitive advantage with machines designed specifically for their products.

Answer:Our packing machines are designed to handle various bag sizes and target weights depending on the machine type:VFFS (Vertical Form Fill Seal) Packing Machine:Minimum film width: 120 mmMaximum film width: 1200 mmSuitable for a wide range of bag lengths and target weights depending on product density and machine configuration.Doypack (Stand-up Pouch) Machine:Minimum bag width: 50 mmMaximum bag width: no strict limit, allowing flexibility for large or oversized pouches.Target weight per pack can be customized according to product type and packaging requirements.These machines allow flexible adjustment of bag sizes and weights, ensuring consistent packaging quality across different product types and production needs.

Answer:Our packing machines are designed to accommodate different product types with the appropriate filling system:Liquids: We recommend using piston pumps or motor pumps to achieve accurate and consistent filling.Powders: For powders, an auger filler or volumetric cup filler ensures precise measurement and smooth packaging.Solids, Flakes, and Granules: These products are best handled by a multihead weigher, linear weigher, or volumetric cup filler, depending on the product size and production speed.By selecting the suitable filling system, our machines can maintain high accuracy, consistent packaging, and efficient production for a wide range of product types, from powders to liquids.

Answer:Our packing machines can handle different packaging formats depending on your production needs:Roll Film: For products packaged from roll film, we recommend VFFS (Vertical Form Fill Seal) machines such as VP420, VP500, VP620, VP800, VPL1000, and VPL1200. These machines form, fill, and seal bags automatically from film rolls.Premade Bags: For premade bags, including those with or without ziplock, we recommend our doypack machines, which provide accurate filling and secure sealing for a variety of pouch sizes.Bottles: For liquids, granules, or powders packaged in bottles, we offer bottle filling machines designed to deliver precise dosing and efficient production for your specific product type.By choosing the right machine type, you can ensure efficient production, high accuracy, and consistent packaging quality for different formats.